Cyclehoop’s fully trained Maintenance Team provide an integral support service for our products including our Bikehangars, Cycle Hubs, Public Bike Pumps, and Cyclehoops. This ensures that our products can achieve their maximum life, as well as minimising costs for any potential refurbishments.
All of our product maintenance within London is carried out on our fleet of cargo bikes, which is part of our ethos to promote and facilitate the benefits of cycling in the borough. Our maintenance team clock up an average of 5,958 kilometres with 33,600 feet of climbing per year. Making these journeys by bike instead of driving saves us on average 2.29 tonnes of CO2. That energy is the equivalent of making 10,905 cups of tea!
This fits in with the Mayor’s Clean Air Action plan which has walking and cycling as part of their strategy and shows our commitment to reduce the capital’s CO2 emissions by 60% (against 1990 levels) by 2025.
Our Maintenance Service is a fundamental resource for our entire Cycle Parking Rentals Scheme, which includes Bikehangars, Bikelockers, Enclosures and Cycle Hubs. With over 9,000 cycle parking spaces installed in London, the team are constantly busy making sure your space is safe, secure and clean.
Each managed unit has a scheduled maintenance visit which happens twice a year, ensuring they are clean and that all parts are checked and oiled to ensure the door and locks operate smoothly and quietly. Paired with this, Cyclehoop provide an emergency call out service in case of any urgent issues or vandalism. Our team is contactable via telephone or email and we can have same day emergency response.
If you see any of our products damaged or incidents of theft please report this to 020 8699 1338